Loumidea complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 to protect the privacy and rights of users in the European Economic Area (EEA). This policy outlines how we collect, process, and protect your personal data.
2. Your Rights Under GDPR
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can correct inaccurate or incomplete personal data.
Right to Erasure ("Right to Be Forgotten"): You can request deletion of your personal data.
Right to Restriction: You can ask us to limit how we process your data.
Right to Data Portability: You can request your data in a structured, machine-readable format.
Right to Object: You can object to the processing of your data for direct marketing or other legitimate reasons.
Right to Withdraw Consent: If you provided consent for data processing, you may withdraw it at any time.
Right to File a Complaint: If you believe your data is not handled in compliance with GDPR, you have the right to lodge a complaint with your local data protection authority.
3. How We Collect and Process Your Data
Loumidea collects and processes personal data only when necessary for the following purposes:
Creating and managing user accounts.
Processing payments securely.
Providing customer support and improving our services.
Ensuring compliance with legal obligations.
Conducting analytics to improve platform performance.
We do not sell personal data to third parties.
4. Data Retention
We retain personal data only for as long as necessary for the purposes stated above. The retention period depends on:
Legal and regulatory requirements.
Contractual obligations.
Service continuity and security needs.
If you request data deletion, we will remove your data unless retention is required for legal purposes.
5. Cookies and Tracking
Loumidea uses cookies to enhance user experience and improve functionality. You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy.
6. How to Exercise Your Rights
If you wish to access, modify, or delete your personal data, contact us at: